Customer Service Ratings
23:23 29 Jan 21
I had massage there for first time , and it was totally worth it. David did great massage, it really made difference n feel much better with my neck, back pain.Real deep tissue massage experience!!
17:31 13 Jan 21
03:47 12 Jan 21
Excellent first visit. Friendly and relaxing environment. Professional staff. Issac listened to my areas of concern upon arrival during the consult. Quickly into my massage it was apparent he knew how to address my concerns and alleviate the pain I was experiencing from my TMJ/neck pain/headaches and poor posture. I left feeling relief already and know it was worth every penny. Looking forward to my next visit in February. I’ve had years of massages and Issac knows what he is doing. Highly Recommend.
02:55 15 Dec 20
The world is a better place after a massage with Iveth. I feel completely better, mentally and physically after each visit. I can’t recommend this place highly enough.
08:28 07 Nov 20
Terrible customer service and experience. Recently had a baby and with a pandemic we came all the way to Houston for a relaxing time. Didn't find it here....
18:56 06 Nov 20
I needed to relax and release some tight muscles in my shoulders. This place is peaceful and professional. Highly recommend asking for David as your masseuse.
16:01 24 Oct 20
Great place for a prenatal massage. At 8 months pregnant I really needed to get some relief of my tight calves and hips and back. Joanna was amazing. She...
22:01 18 Oct 20
I once again have to sing Andrea’s praises: she’s no ordinary massage therapist &, therefore, you will not being getting an ordinary massage. She is thoroughly adept at a variety of modalities & she continues to educate herself in techniques so she can help her clients. She is the first massage therapist I’ve ever met who not only listens to my concerns, but is able to listen to what my body is telling her. Her genuinely caring nature shines through from the time she excitedly meets you with new strategies to try that she’s been researching to help your specific problems to when she sends you out with valuable advice for your at-home care. I can’t speak highly enough of her as a true professional! Book, book, book!
00:45 09 Oct 20
Carolina has magical hands!! This was my first experience at RO Advanced Bodyworks and I was a hit. I’ll definitely be back. Oh! And the spa is extremely clean and have a Covid sanitizing protocol.
19:28 07 Oct 20
I had the 60 min (70 min w/consultation) massage with Joanna. I recently moved back to Houston and needed to find a new massage place for my shoulder...
13:52 07 Oct 20
I wanted to give this no stars so people don't find out about this amazing hidden gem!I was super skeptical when I arrived outside and in the hallways...
23:39 04 Oct 20
Great service! Andrea was very knowledgeable and did a wonderful job on my massage. Will definitely return and recommend others!
02:24 30 Sep 20
Wow! I have been getting massages for YEARS and have never been put to sleep from pure relaxation. I’m typically a ball of stress, but Joanna put me right to sleep for a good 5 minutes mid-massage. I’ll definitely be going back.
12:39 20 Sep 20
I had a great experience with Stephanie at ROAB! I got the Amethyst Package and received a relaxing massage and facial. Stephanie made me feel very...
02:33 19 Sep 20
I had my very first massage ever today! I threw my back out on Tuesday (I’m 23, send help), and had been in such incredible pain for days. I finally decided to go get a massage.The inside of the office/massage studio is extremely comforting and relaxing. You could smell the wonderful oils all the way into the hallway, before stepping in. The ambience was absolutely lovely, with dimmed lights and gentle music. I was glad it didn’t seem like a doctor’s office or medical area. My wait time was only about 2 minutes, even though I was early! I let Isaac know my problem area, and his massage therapist, Joanna, took care of me.She gave me a full body massage with hot stone therapy, was very sweet and an excellent masseuse. Let me tell you, I transcended into a different being during my massage. Mind blowing.Everyone was extremely professional, everything was very clean (the sheets on the massage bed smelled very lovely), and the oils were relaxing and not overpowering. I could tell my comfort and well-being were put first here.The best part is, it reduced my back pain by about 70%! I will 100% be back next week for a follow up 😊
19:29 18 Sep 20
I had my very first massage ever today! I threw my back out on Tuesday (I'm 23, send help), and had been in such incredible pain for days. I finally decided...
00:17 13 Sep 20
00:30 07 Sep 20
Excellent service from the time you enter their location - definitively recommend and come back soon.
19:38 06 Sep 20
Booked a Vitamin C facial with Sabrina. She is amazing. Very professional. I will defiantly be coming back for another facial.
17:33 06 Sep 20
Booked a Facial and Microdermabasion with Sabrina. She is great and very professional.Definitely come back soon and will combine with a body massage.
04:14 05 Sep 20
Received a massage here and it was a wonderful experience. Didnt feel like one of those mundane factory massages that alot of places do. They actually asked me what areas I'd like them to focus on vs just asking me to get on the table. Everyone was wearing a mask so that was a plus!
02:58 29 Aug 20
I had a chance today visiting the river oaks advance bodyworks. I had a pleasure of meeting one of there therapist Itzel. She was very knowledgeable of her work, polite and professional. The place was very clean and time management. I will be back here and recommend this to my friends.
05:56 28 Aug 20
I jus moved to Houston two months ago and visited this high rated place. David is an awesome massage therapist. He really listens and applies right pressure according to my needs. I felt very relaxed and was very impressed during the session with him It was my second time with him and all tension from my specific muscles were targeted, I will definitely book with him again. The receptionist Chris have always been very polite, respectful, and during my booking appointments i have always been happy with customer service they always accommodate me with timings and days I require.
23:04 27 Aug 20
I jus moved to Houston two months ago and visited this high rated place. David is an awesome massage therapist. He really listens and applies right...
Hector Hans C.
11:28 25 Aug 20
Found this place on yelp and really happy with this choice as they had great deep tissue massage. It's hard to find a good place in Houston with so much...
23:28 23 Aug 20
I definitely recommend this place! I could not sleep for two days. The second night I had tension on my shoulders, neck, and scalp. This was my first time getting a massage and it was amazing! Andrea, my massage therapist, explained everything that she was doing and gave me a lot of recommendations to help improve my overall posture. Will come again!
11:10 23 Aug 20
Saw the Yelp reviews and I had never seen a 5 star massage parlor. I called to schedule and appt and the receptionist HIGHLY recommended David. When I...
01:59 19 Aug 20
17:28 05 Aug 20
Great environment for a relaxing experience! From the moment you enter, the office, you feel relaxed. Roberto was very detailed and helped me relieve my...
00:33 03 Aug 20
I had the best 90 minute hot stone massage here a few weeks ago with David. It was fabulous. The facility is clean and quiet which made it easy for me to...
17:06 27 Jul 20
Joanna did a phenomenal job! Very pleased with my services and level of cleanliness/attention to sanitation. A+
00:58 24 Jul 20
Best couples massage ever! Stephanie and Minerva are amazing! Will definitely be going back on a regular basis and recommend to everyone.
12:47 17 Jul 20
Sabrina was absolutely wonderful! I have had a ton of facials but hers was by far my favorite. If you are in need of a little self care during these crazy times then I recommend going to see her.
12:19 15 Jul 20
The couples massage was excellent! The MTs were very accommodating. Front desk was so helpful and nice.
23:08 10 Jul 20
This place lived up to the reviews. My boyfriend and his family gifted me a gift certificate here, and I left feeling like I was on clouds. Joanna was my massage therapist, and she did wonders on my chronic neck pain. I can actually turn my head without pain for the first time in months. I got the integrated session with hot stones and cupping, and I LOVED it. I'll definitely be back. Thank you to the entire staff!
18:04 04 Jul 20
Stephanie was great! Loved the massage and facial.
07:21 04 Jul 20
So yesterday my significant other treated me to a couples massage. We purchased the 70mims Integrity massage. Overall the messages were "Ok". Nothing...
16:16 01 Jul 20
This was my first time going to this place, I ac to ally found it on Groupon and thought why not try it and let's just say it was awesome!! Joana was really...
12:27 01 Jul 20
Very relaxing pleasant atmosphere. I got a facial one of the best I have gotten would definitely return!
09:04 30 Jun 20
Christopher was amazingly prompt in answering my request for information through yelp. After some additional research we decided to a book couples massage...
08:17 29 Jun 20
Got the upper body massage ($60 for 45 minutes) and was satisfied. Check in process was easy and they had me in my own room right away. My masseuse (Andrea)...
13:53 25 Jun 20
Issac is the masseuse I have been searching for throughout my entire adult life. During a time where stress is the dominate factor in my life I couldn't...
05:22 23 Jun 20
The front desk guy is rude and direct. They try to coerce reviews vs allowing patrons to choose. The 5 stars should be three but asking everyone for a...
18:35 18 Jun 20
20:06 02 Jun 20
15:44 01 Jun 20
Minerva was absolutely amazing! Very professional and I immediately felt at ease with her. By far the best massage I've ever gotten. As a Hairdresser my...
19:09 18 Mar 20
I suffer from migraines and get knots in my back very easily causing a lot of strain and aches majority of the time. I am in Houston visiting family and was...
13:37 01 Mar 20
Had an acute flare-up of some chronic pain. They were able to get me in on the same day. Maria did an excellent job working through my knots and stretching me out. As an athlete, I’m used to deep tissue massage. I was pleased that she checked in with me regarding the pressure and amount of stretch. I did not go here for a “relaxation” massage- I went here for bodywork. The ambiance was calming and the service was just what I needed. I’ll be back.
18:28 29 Feb 20
Excellent technique and relaxing environment. Ask for Joanna, what a treat to have her work on my stressed body. Joanna wad gentle but firm when needed to work out issues. The array of discounts, packages, and location make of this place a very attractive destination.
07:26 23 Feb 20
My husband scheduled a couples massage for my birthday and it was absolutely perfect. Maria and Noe did a great job with each of us asking what areas we...
17:17 20 Feb 20
Today I had the immense benefit of an integrated massage with Saralina! So helpful! I have multiple knots in my shoulders and back from working out/stress...
21:47 13 Feb 20
Everyone is welcoming, professional and highly trained. I've been a faithful client for several years. Minerva works miracles on my problem areas, works out every knot and solves trouble spots.The very best therapeutic massage in Houston!
17:23 13 Feb 20
I visited this place with my wife . It’s a nice and clean place with friendly stuff. I like it.
Eve Estelle McClellan
20:39 11 Feb 20
Great therapists! I feel so great when I leave this place!
06:20 07 Feb 20
First time at River Oaks Advanced Bodyworks and I was very impressed, wonderful atmosphere and polite/professional staff. I felt welcome and at home from the moment I walked in. The waiting area is very comfortable and it is all hidden away in a pretty innocuous building. The comfortable waiting area is barely necessary as the wait was incredibly short as the massage therapist Noe was quite prompt.My first full-body massage went wonderfully. I felt at ease and very comfortable with the massage therapist from beginning to end. The aromas, warmth and dim lights all made the atmosphere perfect for relaxing.Would recommend!
22:36 02 Feb 20
My boyfriend and I have never had a massage before. We looked through many massage places and this one seemed the best. I made a over the phone appointment,...
13:41 28 Jan 20
I love this place. I have purchased their packages and had many massages there. The atmosphere is very calming. The therapists take the time to discuss what...
09:59 17 Jan 20
As a Firefighter, I was looking for a detox program. River Oaks Advanced Body was a perfect place for what I needed. Itzel was very professional and knew...
08:06 17 Jan 20
My neighbor recommended Isaac to me, so I went to see him for an upper body massage. He was very professional and really knows his stuff. He worked on...
Stephanie Fitch Noriega
04:51 07 Jan 20
Four Dragons Tai Chi / Tai Chi in the Park
13:06 06 Jan 20
11:32 27 Dec 19
Amazing body work by Noe! I had multiple neck and back issues and he really focused on that and made sure I was comfortable. He was a great listener and did...
20:24 01 Dec 19
15:05 30 Nov 19
I received a two hour massage from Iveth and it was the best massage I’ve ever received. It took me 15 minutes to get it together to drive home after. I highly recommend her. She knew exactly where I needed focused massage. Can’t wait to go back!
18:21 12 Nov 19
This establishment is soothing from the moment you walk in. I've been there twice now to get my chakras aligned. I had never had this done before. It's a different kind of healing that you may have not even known you needed. Isaac is wonderful and so professional. I have found my new go to place for "me" time! Thank you for giving your all to your clients.
21:36 08 Nov 19
How amazing is this place? Itze doesn't do massages : she works your muscles to fix the problem ..And she gives you stretching exercises..Wonderful...
19:26 17 Oct 19
The massage was amazing! I understand why the prices are a little more expensive, it’s worth it. Carmen is very good at what she does. There is a calming atmosphere in the whole place from the moment one walks in.
14:08 29 Sep 19
This place is a lil hidden jewel that I lucked up on. We were in search of a last min couples message and with it being our anniversary were hoping to get into a big fancy spa but many reviews didn’t support spending so much money for what many agreed wasn’t the best quality. So instead of looking for a fancy building I began to search for the best quality which got us here. It was my husbands first message and he was blown away by the service. Very polite, attentive, price reasonable, and message quality was 5 star. I will def book with them again when in the area and I recommend everyone try. They are amazing!
08:50 27 Sep 19
23:22 22 Sep 19
Just came back from my first massage at this facility. The studio is easy to find. It is located In an office complex like another previous reviewer said. It is not a grand facility with chandeliers and expensive fittings but this facility has everything needed. The staff are professional. My therapist Raidel was great.It’s hard to work on someone “cold” as in the first time. These first appointments are where disconnect happen. None of that here. Raidel perfectly assessed what I needed. Delivered a massage that had just the right amount of pressure and stretching according to the trouble spots I told him. He asked me how I was doing, helped me with breathing as I tend to hold my breath during massage. He made me feel comfortable, safe, and cared for within minutes. Trust is very important in massage.I got up from the table feeling like a million bucks. Thank you I feel like a new man. I am energized.I am an amateur bodybuilder that is serious about the gym and I needed A thorough full body massage with focus on shoulder pec attachment points and a few sore spots on my back from knots or adhesions.I will book again.Everything at this facility was clean, spotless, smelled great from the treatment rooms to the beds to the sheets and supplies used. Perfect.This is not a mega facility. If you expect to have all the fittings of a full spa with all sorts of creature comforts this may not be your best bet but for me I want treatment from a professional in a quiet, comforting, clean environment. So I got everything I needed.The prices are also fair and competitive with market rates.My followers are used to seeing me be critical about establishments so I will be fair: If I had to make a suggestion I would say having some profiles of massage therapists on staff on the website is a huge plus for us first timers.Thanks for providing online booking, thanks for being open on a Sunday until 6pm and thanks for fitting me in!
16:22 22 Sep 19
Just came back from my first massage at this facility. The studio is easy to find. It is located In an office complex like another previous reviewer said....
11:42 04 Sep 19
Therapists are great. Prices are reasonable. This place is a little smaller (eg not the larger size of Hiatus, Persona or similar day spas). The therapy...
00:50 31 Aug 19
Minerva is awesome. Really knows what she is doing. Highly recommended.
17:37 30 Aug 19
This place is amazing! I had the pleasure of receiving my massage by a fabulous massage therapist named Itzel there. Her hands are magical and healing. I highly recommend her!
22:00 18 Aug 19
Very friendly staff. Massage therapist was excellent. Environment was very nice, calming. Will go back
14:30 10 Aug 19
Excellent therapists who really listen to your concerns and tailor your session to achieve optimal results.
20:29 06 Aug 19
I just finished my session with Isaac. The guy is amazing, really professional, he knows how to treat the pain and how to approach the person. The office is relaxing and inviting. I highly recommend River Oaks Advanced Bodywork for any treatment you may need for your body and for your soul.
03:45 26 Jul 19
14:28 20 Jul 19
Isaac was great! I told him about the areas that were bothering me and he took extra care to work on those issues. He definitely didn't skimp on the...
15:40 10 Jun 19
I am a runner and I got to the point where I needed to find a new masseuse. I found this place interesting, it wasn't one of the many chains that we have in Houston, so I decided to check it out.The booking process was easy, the receptionist was very friendly and the whole experience felt effortless.I had my reservations trying this new place when you go try a new massage therapist or any new service provider it can go anywhere from a bad, a decent or a very good first experience. I got to work with Minerva and was great! She was very attentive and accommodating to what my body needed. I felt like I got a mix of deep tissue/sport and relaxation at the same time. it all depended on what my body needed.I am happy I found this little gem and I am looking forward to seeing Minerva again!
17:50 03 Jun 19
I've been here about 4 times now and I've seen different people-men and women- and everyone has been wonderful. I always leave feeling amazing. The prices are worth the time and effort you'll receive. They listen to your needs and try to make sure they can help you with whatever your reason is for coming to them. The office staff is courteous and professional. I really appreciated when I received a call telling me one of the staff members was back so I could make an appointment. The online system is great too. Very easy to make appointments but wish you could edit and change appointments there too but I get why this may be complicated.
23:44 20 May 19
19:10 17 May 19
Really enjoyed my reflexology appt. booked a full body massage right after.
01:46 17 May 19
My masseur was Saralina for my first ever deep tissue massage. I came in from feeling tight muscles around my body (traps/calf’s/quad) from working out/running. She is very good at what she does, and knows how to loosen every area and you can easily tell she has been doing this for a long time. She is very nice and super strong! Highly recommend
20:35 07 May 19
I had given up on massages after frequent disappointments at various establishments. However, on the recommendation of a friend I decided to try River Oaks Advanced Body Works and quickly became born again! Itzel was able to isolate and remedy the discomforts in my back and tendons without needing any instructions or guidance as to where my trouble spots were. I highly recommend this spot to you. Whether you’re new to getting massages or ready to throw in the towel with massages that just aren’t cutting it.
22:56 05 May 19
19:23 26 Apr 19
This place is incredible. I went for a second time to treat myself after doing a couples massage here with my gf almost a year ago and this was one of the best massages I've ever had. The first time I had Minerva and the second time, Itzel and both were fantastic therapists. The prices are a tad bit higher than the chains but I promise the experience is well worth it. I'd recommend this place over anywhere in Houston for an amazing, relaxing experience.
00:07 20 Apr 19
Iveth is amazing! I came in with shoulder pain and she applied the perfect amount of pressure to work on my knots. Great mix of recovery and relaxation. Definitely coming back soon.
15:55 13 Apr 19
I recommend seeing Sunshine! She was great! The signature treatments are the best. The staff are attentive and polite and the facility is nice. There is a quiet room and lounge area with a fireplace. It was very relaxing and the amenities are wonderful throughout!We will be back soon!
16:52 10 Apr 19
20:40 04 Apr 19
23:56 29 Mar 19
I have been going to River Oaks Advanced Bodyworks for a couple of years now. They always have great customer service. They tailor your massage to your specific needs. I have had massages other places and none of them compare. The room is so calming and the way they massage you is slow and soothing. My most recent session was with Itzel. She was so sweet and accessed my pain areas well. I was in so much pain and it was causing migraines and thanks to her, I feel so much better!
00:11 13 Mar 19
22:26 05 Feb 19
This place is amazing! All the therapists are extremely caring and talented. I recommend them to everyone I know. Stress relief, injuries, chronic pain, shakra a alignment or even just to pamper yourself...They are a God-sent!
17:32 05 Feb 19
19:44 03 Feb 19
Itzel is fantastic! It was my first time getting a massage and she was great. I'm definitely a fan and will be back. The staff is very accommodating and nice. The room was exceptionally clean as if I was the first client of the day, yet I came in early afternoon. It's rare to find such a serene place in a busy city like Houston.
05:26 22 Dec 18
Patricia gave a 90 mins massage and was awesome. The guy on the front desk is nice and sweet too.
Jessica Stine Music
20:53 21 Dec 18
As a 10 year experienced massage therapist, the 2 therapist I've had here have been Phenomenal!! Its not easy to find a therapist with precision that's effective and healing. This place has it all. Its quiet with large rooms. It's a sanctuary in the city. God bless this place. I feel so good when I leave and days after!
23:10 28 Nov 18
The Best massage place I've ever been to. If you have tight muscles and need heavy hands to workout those knots ,then this is the place for you. Patricia is definitely knowledgeable and uses different techniques to pinpoint and work on those tight spots you have on your body. Will definitely recommend to others and come back.
00:55 25 Nov 18
Fantastic massage with Marlene today. I will definitely be a repeat customer.
09:20 06 Nov 18
20:23 12 Oct 18
I first came in back in January when I was suffering from neck spasms (unknown causes). I worked with Isaac and though the massage was painful (more like physical therapy) he relieved me from MONTHS of tension. I am in public accounting and was okay throughout busy season. My neck pain was still there just not super intense or got in the way of life. About two months ago I got diagnosed with a torn rotator cuff which was the root issue of my neck spasms. I worked with another massage therapist out in Cypress and did not receive the same results as I did with Isaac. I scheduled another appointment at River Oaks Advanced Bodyworks with Marlene (after reading great reviews) and had another AMAZING experience. It's only been a day but wow she was great and knowledgable about torn rotator cuffs. Not only did she make me feel great, she has a wonderful personality! If you live in pain and feel like you have no hope try out River Oaks Advanced Bodyworks! Though the pricing is high... you are paying for your health! Additionally, they sent me a birthday coupon back in August and let me use it in October- what great customer service! I highly recommend this place and especially Marlene and Isaac!
18:43 10 Oct 18
Great massage by Guadalupe. Perfect pressure and released all tension. Will return and request her.
15:30 05 Oct 18
21:08 26 Aug 18
I booked a Swedish massage with Patricia to help relieve the tension in my neck and shoulders. From the moment I walked in the staff was friendly and I felt relaxed. The massage was wonderful and Patricia made sure to pay extra attention to my neck and shoulders like I asked. I definitely will come back.
16:45 19 Jun 18
Minerva is soooo amazing! I have only been one time but I am already booking my follow up appointment. I was in such pain on my neck and shoulders and she made it feel so much better!! I would highly recommend!
Maria Evangelina McDonnell
02:43 12 Jun 18
Had an amazing sports massage, if you are a runner looking for some post race recovery, I highly recommend you this place. My therapist was Marlene she was awesome. I also had a mild lower back injury and my back was very stiff she was able to release some tension. This is the kind of place I would go back.
20:51 21 May 18
I had an amazing experience here! My massage therapist was awesome! HIGHLY recommend going here
22:39 15 May 18
I was gifted a 40 minute upper body massage for Mother’s Day by my sister and it was AMAZING!!! Isaac was nice, professional and super thorough. The atmosphere was nice and calming which made me feel even more comfortable. I do Xtreme full body workouts 5 days a week so I’m looking forward to seeing Isaac again to help keep my body balanced.
17:46 15 May 18
Very calm atmosphere with super nice people. Chris is a really nice and friendly face that makes you feel comfortable. Iveth is very talented with her hands, wanting to know your reasoning for coming and what she can do to help without hurting or pushing too hard. She took really good care of me.
18:10 16 Feb 18
Had a great experience with Minerva! She customized my massage experience perfectly to fit my needs. She was able to identify troubled areas and focus on them nicely. She also gave me ideas for stretches and lifestyle changes to improve my tightness. She was very sweet and I left feeling great. Definitely would recommend and will be visiting her again (:
San Antonio Home & Life
02:22 13 Feb 18
19:43 21 Jan 18
I booked an upper body massage with Isaac upon recommendation from a friend and I was not disappointed. I had a lot of tension in my neck area and he was able to loosen me up through advanced techniques (not standard spa stuff). Additionally he took the time to explain the potential causes and ways to mitigate tightness in the future. He was extremely professional and I would definitely recommend to friends/will be visiting again!
16:53 11 Jan 18
Book with Yvette!!! She is such a sweetheart and she. Knows. Her. Ish! Whether it's reflexology or a full body massage, I always leave feeling better.Her treatments are just that. Treatments. They're not meant to be like a pamper day at the spa lol. She works to relieve discomfort in the body. You're the best, Yvette!!
21:24 21 Dec 17
I absolutely loved the environment and vibes as soon as I walked in! Lucy was my masseuse and she was simply amazing! I cannot wait to go again! Treat yourself to a wonderful experience at River Oaks Advanced Bodyworks! Ask for Lucy!
01:09 15 Dec 17
Have a good amount of neck pain lately and came in for my first ever massage. Lucy took real good care of me and my neck is already starting to feel better. Thanks again.
17:26 02 Dec 17
Amazing reflexology by Lucy!
20:36 19 Nov 17
Had a great experience with Minerva. First deep tissue massage in 7 years, much needed!
17:13 18 Nov 17
16:22 11 Sep 17
Great place for deep tissue massage. Clean environment and the staff is very friendly.
03:20 06 Jul 17
My husband and my experience has always been excellent with Issac. Highly recommend. Saw some negative reviews here and I'm sorry you guys had a bad experience. I would suggest giving him another chance if you could. I've gotten DTMs before but he is, by far, the best masseuse I've had.
19:28 09 May 17
Please do whatever you can to avoid this establishment. This is my first every google review and am only doing it because I feel so strongly about this operation. Last month, I called and reserved a 70 minute massage for my girlfriend and 40 minute massage for myself that would begin 30 minutes later so we'd end at the same time. We discussed that I would pay for both at the end. To summarize what went wrong: my girlfriend was given a 40 minute massage instead of 70 (though she enjoyed her massage) and was asked to pay for herself as if she got the 70 minute massage. She asked when I would be done with my massage and they told her I was not there, although I really was. The owner that took my reservation left no notes for his staff. Confused, she walked home thinking I changed my mind and would be at the house. It was a super hot day and when she got home I was not there to let her in and she couldn't reach me, since my phone was on silent. She was insanely worried and scared. After the 4th call to me, the phone rang through silent mode halfway through my (super mediocre) massage....the next 20 minutes were miserable thinking about my sad girlfriend standing outside in the heat worried. I sent 3 email complaints and did not receive a response until I told them that I would post a bad review. I enjoyed meeting the owner that first day and did not want to hurt his business...I wanted to give him the opportunity to make it right. However, when he finally called the owner got super defensive and said that they did nothing wrong and my girlfriend should have known I was there even though his receptionist indicated otherwise...said that she was just impatient and that we did not communicate well. He said that it's not his fault that my massage was not enjoyable after my girlfriend's call since they still delivered the service. He offered to let us come back again at the "first time" price offered on Groupon as long as we paid them directly (in other words cutting Groupon's revenue out). I was shocked. I didn't want anything for free as I wouldn't have gone back anyway...I wanted a sincere apology and/or justification for the awful experience. The conversation got heated and we hung up on each other. I really hope that this post helps the owner realize he cannot treat customers so poorly.
20:57 19 Jul 16
I sent my boyfriend here almost a year ago and he said Isaac did an incredible job. I kept this in mind and when I finally got around to it, booked a massage with him. Or, I though with him. I didn't realize he now has employees and he's not the one doing the massage. The masseuse I had was very kind and lovely, but the massage was just so standard. Basic spa stuff. I explained i had some serious tension in my back and shoulder area and told her I preferred a good deal of pressure, but I left so disappointed and disheartened. I truly was looking for some "bodywork" and I received some pretty whatever back rub. I think Isaac himself must have a great deal of knowledge of massage and can probably do some serious work, which is why I was so disappointed I got a standard massage from an employee. I guess just make sure you are explicit about what kind of work you want done and you could be better off than I was.
03:14 23 Sep 15
I've had countless massages from an exuberant amount of practitioners. Isaac is by far the best I've experienced. He is very knowledgeable and knows the anatomy of human body beautifully. I'm 220lb and a past collegiate athlete... This guy is the real deal.